Cookies and privacy policy

Privacy Policy

By using this Website, the Applications, and when communicating electronically with Maestros HotelerosÒ, each User's personal data is collected and processed subject to this privacy policy ("Privacy Policy"). All the capitalized terms in this Privacy Policy will have the meaning established in the Terms of Use unless otherwise defined in this Privacy Policy.

The data controller of the personal data the User provices when accesing and using the Website and the Applications, and after that, is Maestros HotelerosÒ. The User can contact Maestros HotelerosÒ data protection officer at

The personal data collected and processed form Users on the Website and Applications is the personal data of subscribers to our newsletters, invitations to events, and other activities or publications, under the terms specified in the Terms of Use.

User's personal data will be collected and processed to maintain the relationship with Maestros HotelerosÒ, to use their information as a point of contact with the above company and to send regular information on tourism and hotel sector issues, or on outreach and training events within the scope of Maestros Hoteleros's professional activities. User's personal data will also be collected and processed to answer any questions they send through the Website or Applications.

The legal basis for this processing is Maestros HotelerosÒ legitimate interest in maintaining the relationship with the User and, if applicable, the User's consent. Therefore, Maestros HotelerosÒ will collect and process the User's personal data for as long as this relationship continues and, if applicable, the User does not withdraw the consent provided for data processing. When personal data is not required for the purpose for which it was collected and until it is deleted, it will be retained, but blocked.

If Users provide us with personal data of third parties, the User must have previously informed them of its inclusion and of the contents of this Privacy Policy, and will be personally liable to Maestros HotelerosÒ for any harm and loss caused in the event of breach.

Maestros HotelerosÒ will not transfer personal data to third parties, unless strictl necessary to manage and maintain the relationship with Maestros HotelerosÒ, or with the User's previous authorization. Specifically, only those third parties to whom Maestros HotelerosÒ is contractually or legally bound will have access to personal data.

In all cases, personal data will be processed with a level of protection commensurate with applicable satandars on data protection and will not be subject to automated decisions.

Under current law, Users may exercise their rights of access, rectification or deletion of data, request that processing be restricted, oppose it or request data portability, at any time, by sending written notice to Maestros HotelerosÒ sending an email to, clearly indicating the right they wish to exercise and attaching a copy of their national identification document or similar document proving their identity . They can also file a claim with the Spanish Data Protection.

The User agrees to notify Maestros HotelerosÒ of any change to the personal data provided. Any harm and loss caused to Maestros HotelerosÒ or any third parties due to the communication of erroneous, imprecise or incomplete information is the USer's sole and exclusive liability.

Cookies Policy


The User is informed that this website uses cookies and similar technologies. Cookies are small data files installed in the user's device that make it possible to store information about user page activities. Specifically, cookies enable this website to access, among other data, the following information:

  • The last date and time the user viewed the website.
  • The content layout the user selected when it first visited the website.
  • Security factors involved in controlling access to restricted areas. The User has the option to prevent the generation of cookies by selecting the relevant option in its browser.

Cookies enable the website, among others, to store and retain information about User's browsing habits or devices and, depending on the information contained in the devices and the activities performed on them, they can be used to recognize a User.

Cooki and similar management:

Users can customize the installation of cookies during the website settings process and are aware that disabling cookies and similar technology can affect the normal use of the website and of the services provided.


To disable cookies, users must follow the instructions of each browser.


Terms of use





Maestros HotelerosÒ, HotelDoctor S.L.U.   is a Spanish trading company with registered office at Madrid, holder of tax identification/VAT number ESB85775500 and registered in the commercial registry of Madrid, volume 27.056, page 171, sheet M-487580.
 Maestros HotelerosÒ, holds all the intellectual property rights and any other rights to the Maestros HotelerosÒ website (the “Website”) and applications (“Applications”). Users’ (the “User” or “Users”) access and use of the Website and Applications are subject to these terms of use (“Terms of Use”) and will be supplemented with any other legal texts regulating any functionality, service, process, application, platform, or means required to use the Website or the Applications, or related to them.
 Please read the Terms of Use carefully. Accessing the Website or the Applications, or both, and using the materials therein, indicates that you have read and accept without reservation these Terms of Use. Any User that disagrees with all or part of these Terms of Use should not use the Website and the Applications.




The Website and the Applications contain materials prepared by Maestros HotelerosÒ only for informative purposes. Users should keep in mind that these materials might not reflect the latest legislation or case law on the issues examined. Maestros HotelerosÒ also reserves the right to change, expand, or reduce the materials offered through the Website and the Applications at any time, notifying Users.
 The materials on the Website and the Applications cannot be used to replace specific or other advice. Access to these materials is not intended to and does not imply any consultant /advisor-client relationship, or any other professional relationship or relationship of trust between Maestros HotelerosÒ  and the Website or Application User. Therefore, the User should not act on the basis of the information in those materials without first seeking professional advice. The User should not send Maestros HotelerosÒ  any confidential information without discussing it with our consultants/advisors and obtaining permission to send that information.
 Without prejudice to the above, Maestros HotelerosÒ  grants Users a non-exclusive license, which cannot be sub-licensed or transferred, to use the Website, the Applications, and their respective functionalities, content, and other features, which are subject to the remaining provisions in these Terms of Use, to any other terms of use, and the applicable law.



The User agrees to (i) fulfill these Terms of Use, (ii) comply with the special warnings or instructions for use specified in them, and (iii) act according to the law in force, morality, best practices, and the requirements of good faith and public order. The User will apply due diligence and not use the Website or Applications in any way that could prevent, damage, or impair its proper operation or that of the assets or rights of Maestros HotelerosÒ, other Users, or any third party.Specifically, and without this restricting the previous section, the User agrees to fulfill the following commitments:


  1. a) To provide true information about the data requested in the forms provided by Maestros HotelerosÒ, to access certain content or services offered through the Website and the Applications, and to keep it updated. Maestros HotelerosÒ reserves the right, without prejudice to other legal measures available, to withdraw, deny, or suspend access to the Website and the Applications if the data provided is or could be false, inaccurate, or misleading. The User is fully liable for (i) any data or content transferred or communicated to Maestros HotelerosÒ, and (ii) any harm or loss derived from its improper use.
  2. b) Not to enter, store, or disseminate through the Website or the Applications any program, data, virus, code, or any other electronic or physical device that could harm them or any of the services, equipment, systems or networks of Maestros HotelerosÒ, another User, or a third party.
  3. c) Not to change, copy, download, modify, decompile, disassemble, reverse-engineer, grant licenses, lease, sell, or imitate the Website or the Applications, their content, or their system software.
  4. d) Not to enter, store, or disseminate by means of the Applications any content that breaches third-party intellectual or industrial property rights or trade secrets, or any content it is not legally entitled to make available to third parties.



    Maestros HotelerosÒ  is not liable for (i) harm deriving from interference, omission, interruptions, computer viruses, malfunction, or disconnection in the operation of Users' electronic system or IT devices and equipment, due to causes beyond Maestros HotelerosÒ  control, which prevent or delay navigation through the Website or the Applications; (ii) delays or blocked use caused by problems or overloads on the internet or in other electronic systems; or (iii) the impossibility of providing the service or allowing access for reasons beyond Maestros HotelerosÒ control, caused by the User, third parties, or unforeseeable circumstances.
     However, Maestros HotelerosÒ declares that it has taken and will take, if necessary, all the measures required, based on its capability and the state of technology, to guarantee proper operation of the Website and the Applications and avoid the presence and transfer of viruses and other harmful elements affecting Users.
     Maestros HotelerosÒ  reserves the right to interrupt access to the Website and the Applications, without giving notice, for technical, security, control or maintenance reasons, due to a failure in power supply, or for any other reason. Maestros HotelerosÒ does not routinely monitor Users' use of the Website or the Applications.
     Maestros HotelerosÒ  is not liable for Users’ use of the content of the Website and the Applications that might entail a breach of any national or international regulations, intellectual or industrial property rights, or any other third-party rights.
     Maestros HotelerosÒ  is not liable for any errors or omissions in the content of the Website and the Applications or other content that can be accessed through them. Nor is Maestros HotelerosÒ  liable for any harm derived from using the Website or the Applications, or for any action carried out based on the information provided in them.
     Maestros HotelerosÒ  does not guarantee the absence of viruses or other damaging elements that could harm or alter the IT system, electronic documents, or files of the Website or the Applications Users. Therefore, Maestros HotelerosÒ is not liable for any harm or loss those elements might cause the User or third parties.



    Maestros HotelerosÒ   is the exclusive owner of all intellectual and industrial property rights, and all the information on the Website and in the Applications (including information, texts, data, images, graphics, designs, source code, software, trademarks, navigation structures, databases, and any other content).
     Maestros HotelerosÒ   grants Users a non-exclusive, non-licensable, non-transferable license to use the Website and the Applications in their current version, which is subject to the other terms in these Terms of Use, as well as any other terms of use and applicable law. Users are only authorized to view and obtain a temporary private copy of the content for personal and private use on their IT systems (software and hardware), but they are not authorized to later transfer them to third parties. With the exceptions above, the User must not fully or partially modify or reproduce this information without Maestros HotelerosÒ  written permission.
     These Terms of Use do not grant intellectual or industrial property rights, such as copyright, trademarks, designs, or other rights, over the Applications or over any of their elements, except for the limited license for use granted to Users to use the Applications under the conditions established in these terms.
     Users must not reproduce, transfer, transform, distribute, publicly disclose, make available, extract, reuse, exploit, or use in any way, by any means or procedure, any of them, unless it is allowed by law or with Maestros HotelerosÒ 's  written permission.
     Users grant Maestros HotelerosÒ  a non-exclusive, unlimited, entire, transferable, free, and sub-licensable right over any non-personal data or data from which personal references have been removed (anonymized data).

    Maestros HotelerosÒ  will protect Users' personal data and will only use it to the extent permitted by law or with Users’ consent. Users can find more information on this in the Privacy Policy.




    These Terms of Use apply only to Maestros HotelerosÒ's  Website, Applications, and content, and not to third-party links, websites, or applications accessed through them, or any other third-party service. Maestros HotelerosÒ  cannot control the information, content, products or services provided by third parties that have established links to the Website or the Applications, and access to them through the Website or the Applications does not imply that Maestros HotelerosÒ  recommends or approves their content.
     Consequently, Maestros HotelerosÒ   will not take on any liability deriving from them. If other IT networks or resources are accessed, the User agrees to comply with the provisions in the relevant privacy policies and terms of use.
     Maestros HotelerosÒ   offers Users these links, information and services only for the User’s benefit, and the User is responsible for reading and accepting the terms of use and privacy policies published on those websites or related applications. Their inclusion on the Website does not imply that Maestros HotelerosÒ   approves of the linked website.
     Maestros HotelerosÒ   declares that it will immediately withdraw any link when the content it leads to may breach national or international law, or go against morality or public order.




    Maestros HotelerosÒ  reserves the right to change or update these Terms of Use at any time, as well as any information that appears on the Website and the Applications.




    For purposes of these Terms of Use, any communication required between the User and Maestros HotelerosÒ  must be sent to




    Maestros HotelerosÒ  respects third-party rights and the applicable law. Users of the Website and the Applications are also obliged to do so. If any technical incidences occur in the Website or the Applications, or if any errors, inaccuracies, or unlawful content are found in any sections, contact



    The unlawfulness, invalidity or non-effectiveness of any of the clauses of these Terms of Use will not affect the validity of the other provisions, provided the rights and obligations of the parties deriving from the Terms of Use are not affected in an essential manner. “Essential” refers to any situation that seriously damages either party’s interests, or affects the purpose of the Terms of Use. These clauses must be replaced with or integrated into others that comply with the law and fulfill the purpose of the replaced clauses. The parties waive any claim for harm and loss that may be filed in this scenario.



    Access to the Website and the Applications entails the User’s acceptance of the provisions in these Terms of Use. If you disagree with these Terms of Use, please do not view or use the Website and the Applications. Any dispute arising from them will be governed by Spanish law, and the parties waive their rights to any jurisdiction they might be entitled to, and submit to the jurisdiction of the courts of the city of Madrid (Spain).